Terms & Conditions

Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services. If You are under the legal age of consent for Your respective district, You are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise. By submitting an order and/or payment, You are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and Ink Sprink.

Definition of Terms

“Website” means all online content on Ink Sprink website pages.
“Customer,” “You,” or “Yours” mean and refer to you and/or any other person submitting an order to Ink Sprink on your behalf.
“Company,” “We,” or “Our” mean and refer to Ink Sprink, a company operating in accordance with applicable laws of the State of California, USA.
“Product” means and refers to all services and products provided by Ink Sprink to Customer in accordance with his/her Order.
“Order” means an order via phone or e-mail made by Customer to purchase services or products provided by Ink Sprink. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.

Our Services

By submitting the Order and/or payment, You are purchasing the Product for Your use only. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/or payment to this Website.

Refund Policy

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the Ink Sprink policy. We offer refunds only in special cases and specified conditions, detailed as under:

Change of Mind

If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for a refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under:

If it does not comply with project requirements (as requested/documented by the customer).
We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark.
We assign, re-assign and re-write your work to ensure complete satisfaction.
Reserve FREE pages for future, but of same value, and you can avail them at any time.
If we’re still not able to deliver what you asked for, a refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark).

Late Delivery

We believe in “On Time Delivery” but if, for any reason, we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame

Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained. All customers must note the deadline for claiming a refund at the time of placing an order.

Cases where refund will not be issued

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references, etc., refunds will be processed with mutual agreement and the company will only settle with a partial refund or discounts reserved for future purchases.
The company will not be responsible for any delay from the client’s end.
No refund will be issued on the basis of low quality of writing.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Ink Sprink.

1. Consent and Usage — By providing your email address and/or mobile phone number, you consent to receive communication from Ink Sprink. This includes transactional messages, periodic updates about your service or project, updates, newsletters, and services delivery (e.g., design attachments, project updates, and revisions updates).
2. Carrier Charges Disclosure — Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
3. Stop & Unsubscribe — If you wish to stop receiving emails or mobile communications, you can: For emails, click the “unsubscribe” link located at the bottom of any email you receive from us. For mobile communications, reply “STOP” or “Unsub” or “Unsubscribe” to any SMS message you receive from us. The SMS will be stopped right away.
4. Frequency of Communication — We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special updates about a project or urgent notifications.
5. Security of Information — Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
6. Changes to Policy — Ink Sprink reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
7. Contact Us — If you have any questions or concerns regarding this policy, please contact us at info@inksprinkpublishing.com.

SMS and Email Terms & Conditions

1. Overview — By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Ink Sprink. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.
2. Opt-In Process — SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., “YES”), you agree to opt in to receive SMS messages from Ink Sprink. Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.
3. Message Frequency — SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively. Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
4. Opt-Out Process — SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word “STOP”. Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us. Email Opt-Out: To unsubscribe from our email communications, click the “unsubscribe” link provided at the bottom of any email we send. You can also contact us directly at info@inksprinkpublishing.com to request removal from our email list.
5. Cost — SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details. Email: There is no charge for email communications.
6. Privacy Policy — Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
7. Support — If you have any questions or need assistance with our SMS or email services, please contact our support team at info@inksprinkpublishing.com or call us at +1 (409) 916-8673.
8. Modifications — We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.
9. Compliance — We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.

Contact Us

For general questions about these Terms and Conditions, contact Ink Sprink at info@inksprinkpublishing.com, +1 (409) 916-8673, or through our Contact page.

Definition of Terms

“Website” means all online content on Ink Sprink website pages.

“Customer,” “You,” or “Yours” mean and refer to you and/or any other person submitting an order to Ink Sprink on your behalf.

“Company,” “We,” or “Our” mean and refer to Ink Sprink, a company operating in accordance with applicable laws of the State of California, USA.

“Product” means and refers to all services and products provided by Ink Sprink to Customer in accordance with his/her Order.

“Order” means an order via phone or e-mail made by Customer to purchase services or products provided by Ink Sprink. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.

Incompetent Delivery

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under:

If it does not comply with project requirements (as requested/documented by the customer).

We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark.

We assign, re-assign and re-write your work to ensure complete satisfaction.

Reserve FREE pages for future, but of same value, and you can avail them at any time.

If we’re still not able to deliver what you asked for, a refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark).

Cases where refund will not be issued

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references, etc., refunds will be processed with mutual agreement and the company will only settle with a partial refund or discounts reserved for future purchases.

The company will not be responsible for any delay from the client’s end.

No refund will be issued on the basis of low quality of writing.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Ink Sprink.

1. Consent and Usage — By providing your email address and/or mobile phone number, you consent to receive communication from Ink Sprink. This includes transactional messages, periodic updates about your service or project, updates, newsletters, and services delivery (e.g., design attachments, project updates, and revisions updates).

2. Carrier Charges Disclosure — Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe — If you wish to stop receiving emails or mobile communications, you can: For emails, click the “unsubscribe” link located at the bottom of any email you receive from us. For mobile communications, reply “STOP” or “Unsub” or “Unsubscribe” to any SMS message you receive from us. The SMS will be stopped right away.

4. Frequency of Communication — We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special updates about a project or urgent notifications.

5. Security of Information — Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy — Ink Sprink reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us — If you have any questions or concerns regarding this policy, please contact us at info@inksprinkpublishing.com.

SMS and Email Terms & Conditions

1. Overview — By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Ink Sprink. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.

2. Opt-In Process — SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., “YES”), you agree to opt in to receive SMS messages from Ink Sprink. Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.

3. Message Frequency — SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively. Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.

4. Opt-Out Process — SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word “STOP”. Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us. Email Opt-Out: To unsubscribe from our email communications, click the “unsubscribe” link provided at the bottom of any email we send. You can also contact us directly at info@inksprinkpublishing.com to request removal from our email list.

5. Cost — SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details. Email: There is no charge for email communications.

6. Privacy Policy — Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

7. Support — If you have any questions or need assistance with our SMS or email services, please contact our support team at info@inksprinkpublishing.com or call us at +1 (409) 916-8673.

8. Modifications — We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.

9. Compliance — We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.